Question 1

Do you offer free roof inspections and quotes?

Accepted Answer

Yes, we offer completely free, no-obligation roof inspections and detailed quotes for all Melbourne homeowners.

Question 2

How long does a roof restoration take?

Accepted Answer

A full roof restoration typically takes 3–4 days depending on the size and condition of the roof. If you only need roof painting, that usually takes just 1–2 days.

Question 3

Are you fully insured?

Accepted Answer

Yes, we are fully insured with comprehensive public liability coverage, ensuring you are completely protected throughout the job.

Question 4

What warranty do you provide?

Accepted Answer

We provide a 7-year written workmanship warranty and a 15-year manufacturer warranty on our Industrial Roof Coatings (IRC) membranes.

Question 5

Do you require a deposit upfront?

Accepted Answer

No upfront deposit. Payment is staged: 20% once work starts on site, 20% after repairs are completed, and the final 60% on completion after your walk-around inspection.

Question 6

What suburbs do you service?

Accepted Answer

We service all Melbourne suburbs, including Tullamarine, Meadow Heights, Box Hill, Pakenham, Burwood East, Epping, Narre Warren, Chelsea, Taylors Lakes, and more.

Question 7

What types of roofs do you work on?

Accepted Answer

We specialise in concrete and cement tile roofs for both single and double storey homes, and we also service single storey terracotta tile roofs. We do not work on double storey terracotta, Colorbond, or metal roofs.

Question 8

How much does roof restoration cost in Melbourne?

Accepted Answer

Not every roof is the same — and we won't pretend it is. Some roofs need 20 tiles changed, some need 200. Some need repointing only, others need full rebedding or valley replacement. We inspect your roof in person and give you an honest, tailored quote on the day. No BS, no sales tactics, no hidden fees.

Question 9

Can every roof be restored?

Accepted Answer

Most tile roofs can be restored, but if your roof has severe structural damage or the tiles are beyond repair, we will honestly advise you if a replacement is a better option.

Question 10

What does a full roof restoration include?

Accepted Answer

It includes a full inspection, replacing broken tiles, high-pressure cleaning, rebedding and repointing all ridge caps, and applying a 3-coat protective membrane system.

Question 11

Is the paint safe for rainwater tanks?

Accepted Answer

Yes, once the premium roof coating is fully cured, it is 100% safe for rainwater collection systems.

Question 12

Do you work on single and double storey homes?

Accepted Answer

Yes, we are fully equipped and experienced in restoring roofs on both single and double-storey residential properties.

Question 13

How do I know if my roof needs restoration?

Accepted Answer

Signs include cracked or missing tiles, crumbling mortar (pointing), faded or peeling paint, moss/lichen buildup, or water leaks. We can assess this during a free inspection.

Question 14

Do you clean gutters as well?

Accepted Answer

Yes! We offer professional gutter cleaning as a standalone service or as part of a restoration. Honest tailored quote on the day.

Question 15

Will I need to be home during the work?

Accepted Answer

No, as long as we have clear access around the property and to power/water, you do not need to be home.

Question 16

What happens if it rains during the job?

Accepted Answer

We closely monitor the weather. If rain is forecast, we will secure the roof and pause work until it is dry and safe to continue applying coatings.

Question 17

Do you provide before and after photos?

Accepted Answer

Absolutely. We provide full photo evidence of the entire process so you can see exactly what work was completed.

Question 18

Are your quotes fixed prices?

Accepted Answer

Yes. Once we inspect your roof and provide a quote, that is the fixed price. There are no surprise variations or hidden costs.

Question 19

How long has your business been operating?

Accepted Answer

We have over 6 years of local experience restoring roofs across Melbourne.

Question 20

Do you use subcontractors?

Accepted Answer

No, we cut out the middleman. You deal directly with our experienced team, and the owner oversees every project.

Question 21

What payment methods do you accept?

Accepted Answer

We accept bank transfers, credit cards, and cash. Remember, no payment is required until the job is finished.

Question 22

Can I see examples of your work?

Accepted Answer

Yes, you can view our Recent Work gallery on our website to see real photos of jobs we've completed in your area.

Question 23

Do you handle storm damage repairs?

Accepted Answer

Yes, we can quickly replace broken tiles, repair leaks, and secure your roof after severe weather.

Question 24

How do I maintain my roof after restoration?

Accepted Answer

Keep your gutters clean, trim overhanging branches, and have a visual inspection every few years. Our 3-coat system makes maintenance very easy.

Question 25

What if I'm not happy with the work?

Accepted Answer

With our staged payment plan, you don't pay the final 60% until you are completely satisfied after a walk-around inspection. We pride ourselves on our 5-star Google reviews and will ensure the job is done right.

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